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Discussion topic: Wifi and sky glass not working as expected

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This message was authored by: Nat118

Wifi and sky glass not working as expected

Our wifi has been very weak for a few weeks now. We couldnt  use the playstation without it lagging, and apps like instagram and pintrest are not refressing or sometime dont even load. Now whatsapp is very slow too. I have used all of my mobile data despite being in the house where we should have wifi. 

Our sky glass tv is very poor with the voice control. It wont very often recognise or react to voice instructions. Apps regularly dont work. Playlists will take you to the correct app but will take more than one attempt to load the programme. The continue watching feature will jump.back to the beginning of a programme after every add break. This is the same of switching to 'watch live'. 

Weve followed online help to reboot etc amd its no better. 

 

 

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This message was authored by: Highlinder

Re: Wifi and sky glass not working as expected

Posted by a Superuser, not a Sky employee. Find out more

@Nat118  black or white router from Sky? Are you on superfast or ultrafast broadband with Sky?

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