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Discussion topic: Wifi always drops between 1 and 2pm

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This message was authored by: AT1033

Wifi always drops between 1 and 2pm

My wifi keeps dropping between 1 and 2pm across all devices even though the sky router says the signal is fine. What is causing this and how can I fix it?
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This message was authored by: cookiemonsteruk

Re: Wifi always drops between 1 and 2pm

Posted by a Superuser, not a Sky employee. Find out more

@AT1033 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: AT1033

Re: Wifi always drops between 1 and 2pm

Router Statistics
System Up Time: 705:45:19
Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time
WAN MER 124433099 254824443 0 574 1170 325:30:21
LAN Down 0 0 0 0 0 00:00:00
WLAN (2.4 GHz) Up 13534816 963878 428 11827 0 705:43:02
WLAN (5 GHz) Up 661352027 378561542 2 825456 0 705:43:01
Broadband Link Downstream Upstream
Connection Speed (Kbps) 79979 19999
Line Attenuation (dB) DS1:10.9 DS2:31.0 DS3:38.3 US0:5.7 US1:23.0 US2:35.7
Noise Margin (dB) DS1:4.4 DS2:4.0 DS3:4.0 US0:14.7 US1:14.9 US2:15.0
Poll Interval:

This message was authored by: jamesn123

Re: Wifi always drops between 1 and 2pm

Posted by a Superuser, not a Sky employee. Find out more

@AT1033 

Your stats dont suggest any drops. Is there something in your house or near it that could be causing WIFi interference or bandwidth saturation at that time?

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This message was authored by: Highlinder

Re: Wifi always drops between 1 and 2pm

Posted by a Superuser, not a Sky employee. Find out more

@jamesn123  If their connection is dropping then the last time was 325 hours ago on the WAN.

 

@AT1033  Going by the router stats and uptime on the WI-Fi radios that there has been no drop on them for over 700+  hours,

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This message was authored by: AT1033

Re: Wifi always drops between 1 and 2pm

Thanks for the reply. The sky router always appears ok but all the devices drop at a similar time each day. Very strange.

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