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Discussion topic: Wifi Speed - is very slow 7mb

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This message was authored by: Rich0111

Wifi Speed - is very slow 7mb

My wifi speed is 7.2 Download and 0.77 Upload.

Im paying £40 per month for this

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This message was authored by: jamesn123

Re: Wifi Speed - is very slow 7mb

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rich0111 

Is this your speed via the line check in the My Sky app or via WiFi on a device? 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: Tommy2

Re: Wifi Speed - is very slow 7mb

Are youa ble to provdie more detail please ? for instance what speed are you getting when you plug your laptop directly into your Sky Hub ? it imsportant to determine what the speed is that actually goes into your router. For example before March I had copper brodabnd and it was so slow that I couldnt have Sky stream on it, this was due to Openreach not upgrading the network to fibre until March. 

Sky Ultimate TV with Sky Cinema on Sky Steam Puck with WI-FI
Sky Full Fibre 500mbps
This message was authored by: TimmyBGood

Re: Wifi Speed - is very slow 7mb

Posted by a Superuser, not a Sky employee. Find out more

@Rich0111 wrote:

My wifi speed is 7.2 Download and 0.77 Upload.

Im paying £40 per month for this


That's entirely plausible for a legacy ADSL connection.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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