06 Feb 2025 07:57 PM
The WiFi hub for the past two days has lost internet connection at roughly the same time (between 6 and 7pm). An orange light is showing on the voice part of the hub.
06 Feb 2025 09:58 PM
Posted by a Superuser, not a Sky employee. Find out moreTry running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is if no help give Sky a call to report it to them.
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