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Discussion topic: WiFi speed dropping out in january

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This message was authored by Ruth81 This message was authored by: Ruth81

WiFi speed dropping out in january

I usually get 13 mb but throughout January it's been around half that and dropping out intermittently. The WiFi us bad here anyway but shocking at the moment I don't wish to pay for January it's been that bad

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: WiFi speed dropping out in january

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: WiFi speed dropping out in january

Posted by a Sky employee

Hi there

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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