23 Jan 2025 09:40 PM
I usually get 13 mb but throughout January it's been around half that and dropping out intermittently. The WiFi us bad here anyway but shocking at the moment I don't wish to pay for January it's been that bad
24 Jan 2025 11:07 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
26 Jan 2025 03:15 PM
Posted by a Sky employeeHi there
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
No problem. Browse or search to find help, or start a new discussion on Community.
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