09 Sep 2024 03:56 PM
My son is having nothing but issues playing on his games console and says that the WiFi signal is terrible in his room. Is there any chance of having a booster sent out and put in there please?
09 Sep 2024 04:00 PM
Posted by a Superuser, not a Sky employee. Find out more@kelly22home Do you have broadband boost or broadband max as part of your broadband subscription?
09 Sep 2024 04:02 PM
I have neither of those
09 Sep 2024 04:14 PM
Posted by a Superuser, not a Sky employee. Find out more
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.
Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion