This discussion topic has been answered Discussion topic: WiFi signal but no internet

This message was authored by: KevT959 · ‎02 Jun 2026

I have a full wifi signal on my phone or tablet but I keep getting buffering. I have tried a speed test and sometimes it says I'm not connected to the Internet so cant test it. I am only about 1 meter from my router. It works fine when i'm at my daughters house who has the same Internet as I do.

This message was authored by: Chrisee · ‎02 Jun 2026

@KevT959 check the lights on your hub the next time you lose connection see https://www.sky.com/help/articles/hub-lights-explained-start which also explains whatto do.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee · ‎02 Jun 2026

@KevT959 check the lights on your hub the next time you lose connection see https://www.sky.com/help/articles/hub-lights-explained-start which also explains whatto do.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: KevT959 · ‎02 Jun 2026

Ok I will do.

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WiFi signal but no internet

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