WiFi rubbish since upgrading to new hub

[Julie+mobile]

Since upgrading to the new hub I don't have full WiFi coverage in the house The old router IP address is still active And my sky glass now buffers and skips intermittently

[Mr+Flibbles+86]

Hi there @Julie+mobile , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Julie+mobile 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.