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Discussion topic: WiFi regularly dropping out, struggling with live streams too

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This message was authored by DavidN2 This message was authored by: DavidN2

WiFi regularly dropping out, struggling with live streams too

For the past several weeks, my WiFi signal has randomly stopped working. Then there's the additional problem that it struggles to maintain live feeds. Running speed tests shows that my download speed is regularly 20Mbps or less, instead of the faster speeds I'm paying for.

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: WiFi regularly dropping out, struggling with live streams too

Posted by a Superuser, not a Sky employee. Find out more

@DavidN2 

 

If you have a black sky hub could you post your router statistics as shown below

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by JB60 This message was authored by: JB60

Re: WiFi regularly dropping out, struggling with live streams too

I am experiencing the same. Alexa regularly stops, vpn to work laptop closes but every tome I check on my sky it states everything is fine and the conne tion speed is always the same every day, how odd!
This message was authored by Llywelyn This message was authored by: Llywelyn

Re: WiFi regularly dropping out, struggling with live streams too

My Wi-Fi keeps dropping out in parts of my house. One room has a Sky Q mini box booster and still has drop outs. this is a screengrab of the Maintenance Stattistics as requestedScreenshot 2024-08-30 at 15.25.27.png

DavidN2
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This message was authored by DavidN2 This message was authored by: DavidN2

Re: WiFi regularly dropping out, struggling with live streams too

Yes, it's always 'Sunshine and Roses' as far as Sky are concerned!

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