@Ms_P85 if the service checker is telling you that Sky are aware of a fault affecting your line there is nothing you or they can do except wait until the fault is fixed which will take as long as it takes. If Sky are not saying they know of a fault call them.
That you use what is sold as a domestic connection for work does not give you any priority. Openreach offers a service level on domestic lines of a fix by the end of the 2nd full working day after the report which would be the end of Monday if reported today Thursday which they meet roughly 85% of the time.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
