WiFi not working, the past two weeks have been an heartache

[FA2010]

I just moved residence and decided to continue with Sky but I regret that decision greatly. Network has been **bleep** since then. 
I have called several times and all I hear is to get a WiFi max, I have done that but situation still remains the same

[jamesn123]

Hi @FA2010 

More information would be useful about the situation rather than just swearing about it.