Discussion topic: WiFi not working in upstairs bedroom
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Message posted on 01 May 2024 07:57 PM
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WiFi not working in upstairs bedroom
I've opted in for the WiFi max package due to getting no WiFi in my sons room upstairs. I've connected the new router and the WiFi seams worse!
How do I go about trying to get boosters? I've been going around in circles for over a hour, theres nothing on the app and any number I ring just re-directs me to the app!
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All Replies
Message posted on 01 May 2024 08:24 PM
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Re: WiFi not working in upstairs bedroom
@MelP8 You need to dial 150 on your landline and listen through the voice prompts. Ignore if they send you a text and stay on the line. You should be able to get booster pod(s) as you have the Broadband Max package.
If you have found this solution helpful please tick this as the answer.
Message posted on 04 May 2024 05:35 PM
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Re: WiFi not working in upstairs bedroom
We don't have a land-line. Is there any external numbers I can call?
Message posted on 04 May 2024 07:07 PM
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Re: WiFi not working in upstairs bedroom
@MelP8 You can call Sky following the link below and going to the bottom of the page to " Need more help " for the number to call.
If you have found this solution helpful please tick this as the answer.
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