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Discussion topic: WiFi not reaching converted garage in garden

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This message was authored by: GB771

WiFi not reaching converted garage in garden

I just upgraded to sky max so my WiFi reaches my garage that I am converting. Hub is front of house and garage at back. As soon as I go to the garage the WiFi drops and I'm back on 5g. I need WiFi out there to connect tv, laptop, phone etc 

please can a booster be sent out to help this?!

thanks 

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This message was authored by: TimmyBGood

Re: WiFi not reaching converted garage in garden

Posted by a Superuser, not a Sky employee. Find out more

@GB771 wrote:

 

please can a booster be sent out to help this?!

 


The wording of the Enhanced Wall to Wall WiFi Guarantee specifically excludes external buildings, so you can't claim booster hardware for that purpose  even if you have the WiFi Max subscription supplement on the account.

 

https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Chrisee

Re: WiFi not reaching converted garage in garden

Posted by a Superuser, not a Sky employee. Find out more

@GB771 getting decent WiFi connectivity to out buildings is tricky using a cable and a wifi acccess point is better. If  running an ethernet cable is impractical buying a powerline networking kit with a built-in w ifi access point is an alternative

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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