There is no WiFi connection going to my tv or my sons PlayStation 5. I have tried to reset the WiFi a number of times but it's still saying there is a problem with my WiFi.
If it finds an external fault it should enable you to book an engineer.
After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.
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