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Discussion topic: WiFi keeps dropping off

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This message was authored by Yogi70 This message was authored by: Yogi70

WiFi keeps dropping off

Our internet keeps dropping out. It will stay connected for a few days. Then we will have a day when it repeatedly drops off.

 

I've done the stats summary.

75358343-38D0-43AD-8BE4-D35A7D7F7677.jpeg

 

Any help would be appreciated. 

 
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This message was authored by Highlinder This message was authored by: Highlinder

Re: WiFi keeps dropping off

Posted by a Superuser, not a Sky employee. Find out more

@Yogi70 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

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