0

Discussion topic: WiFi keeps disconnecting every hour has done since we had problem with sky q

Reply
This message was authored by Julie+te This message was authored by: Julie+te

WiFi keeps disconnecting every hour has done since we had problem with sky q

Our WiFi keeps disconnecting every hour  we use it for work and is causing a lot of stress the problem started when sky w wouldn't work your engineer fixed the tv problem but WiFi problem has continued. I've followed steps on the app and it says there is a problem I think we need an engineer 

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: WiFi keeps disconnecting every hour has done since we had problem with sky q

Posted by a Superuser, not a Sky employee. Find out more

@Julie+te Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion