WiFi isn’t working on all devices

[Debs30104]

Knocked the box off and on. Signal isn't very strong although app says no problems. Been like this for a few days. My child's Roblox isn't working. Some of apps won't connect. 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Debs30104]

Hi

sorru I cou Load it back up again. My signal is still not good. Have to use my 4G in our home now. 

[Debs30104]

I do still need help but I was at work the other day and been away since. 

[Addie15 · Accepted solution]

Hi there, @Debs30104. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147