So I have 4 Xbox's in the household for the children. I can connect it and says connected but when it comes to using Netflix or online gaming the broadband doesn't work at all same goes for updating the Xbox's I am having to connect one at a time to my mobile data which is costing so much. I pay for the best broadband and get no were with sky. I have had engineers out multiple times for issues on the connection also
Posted by a Superuser, not a Sky employee. Find out more
@Charlotte341 check the setting of the Broadband Shield in the My Sky app as if it is set to PG it will block online gaming.
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
