Discussion topic: WiFi is continually dropping out or running very slow much the same as per my previous issues
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Message posted on 07 Oct 2024 10:30 AM
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WiFi is continually dropping out or running very slow much the same as per my previous issues
The last time I contacted Sky was in relation to my Wi-Fi continually dropping out or running extremely slow. An engineer visited and installed another boost box which helped but only for a few months then it started to drop out or become very slow again. Now it is dropping out again every day, multiple times and is very annoying as I'm trying to work.
please can you send an engineer to diagnose and fix the problem?
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Message posted on 07 Oct 2024 10:32 AM
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Re: WiFi is continually dropping out or running very slow much the same as per my previous issues
@Maddog426 black or white router from Sky?
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Message posted on 07 Oct 2024 10:49 AM
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Re: WiFi is continually dropping out or running very slow much the same as per my previous issues
Hi
so the main router is the black sky box, but the extender he has given is a white one.
Message posted on 07 Oct 2024 11:43 AM
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Re: WiFi is continually dropping out or running very slow much the same as per my previous issues
@Maddog426 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
If you have found this solution helpful please tick this as the answer.
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