WiFi in and out

[Kelly-h-]

My broadband connects and disconnects repeatedly.  I’ve tested from the master/test socket, and the connection still drops.

[caesarome]

@Kelly-h- 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.

[Kelly-h-]

what is the phone number for sky

[JimM1]

@Kelly-h- Start with complaints bottom off the page and follow the need more help all the way to call us, then you will see a number.

150 from a sky landline or sky mobile also get's you there!