@Cocopop2
If you are within the first month of your Sky Broadband minimum term then you can cancel without a penalty.
After that time, consumer rights legislation says you must give the supplier the opportunity to remedy the situation before you can insist on early exit.
It's also important to understand that an ISP has much less contractual responsibility for WiFi: their remit is mostly broadband delivery as far as the router.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
