WiFi extremely slow and drops out frequently

[Ah555]

My WiFi struggles to get above 40mbps and is dropping out every few minutes. My hub is literally next to me when this happens. 

[JimM1]

@Ah555 Do you see anything happening on the hub light or lights at this time?

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

[Ah555]

Two lights solid one light flashing as I believe it should be. 

[JimM1]

@Ah555 The link shows all the hubs, NO flashing allowed!

[Ah555]

Apologies again it's a solid white light

[JimM1]

@Ah555 Run the diagnostic link that is copied below, if it finds something follow the links, if not then give sky a call!

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

[Ah555]

Done that already. Thanks I'll give them a call. Should have 500 mb so 40 and consistent drop outs is frustrating 

[JimM1]

@Ah555 From your descriptions posted, you would appear to have a FF with Sky Max hub, and as you have a speed/wi-fi issue then suggest you look at the link below and see if dropping back to wpa2-psk mode off security is better.

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a

[JimM1]

@Ah555 The service checker shows daily what you have with recorded 30 day's history.

https://www.sky.com/servicechecker