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Discussion topic: WiFi drops every few minutes

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Avatar for AuroraN
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This message was authored by: AuroraN

Message posted on ‎18 May 2024 08:42 PM

WiFi drops every few minutes

WiFi connection drops every few minutes, I follow the instructions online on how to fix but lasts only up to 5 mins. 

It's becoming really frustrating, I reset the hub but nothing changes 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎19 May 2024 08:08 AM

Re: WiFi drops every few minutes

Posted by a Superuser, not a Sky employee. Find out more

@AuroraN if the hub is literally losing connection every 5 minutes ie the internet light goes amber you have a serious line fault which you need to report to Sky so they can get an engineer to fix it. If your Sky Talk line is working use thst dial 150 for a free call to Sky. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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