Discussion topic: WiFi dropping

This message was authored by: jjld · ‎26 Sep 2023

Hi we have the WiFi ultra and talk for about £38 for some reason WiFi is now dropping a bit they have been all around upgrade fibre have bt,I've been on line it states my mbs should 75 guarantee but my speed app says 57 but there is a option for either adding more speed or upgraded to the new WiFi max which I believe it's new WiFi 6 not sure what to do really any answers but be appreciated ,we have 2 x PlayStation,tablets,phones other devices been ok upto now though

This message was authored by: Highlinder · ‎26 Sep 2023

@jjld Is it your Wi-Fi or is it the actual internet that is dropping?

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This message was authored by: jjld · ‎26 Sep 2023

I think it's the WiFi

This message was authored by: jamesn123 · ‎26 Sep 2023

Hi @jjld

Please post your router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: jjld · ‎26 Sep 2023

This message was authored by: Highlinder · ‎27 Sep 2023

@jjld That is not what the community is looking for, you have to follow the steps to the end.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: jjld · ‎30 Sep 2023

I've no idea what you're talking about sorry

This message was authored by: Highlinder · ‎30 Sep 2023

@jjld Follow all the steps that are in the link provided in post 4 by @jamesn123

If someone has helped give them Like.

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Discussion topic: WiFi dropping

WiFi dropping

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