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Discussion topic: WiFi dropping several times per day for weeks

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This message was authored by LB35 This message was authored by: LB35

WiFi dropping several times per day for weeks

Router model number: SR203

 

I keep having this problem, for weeks, maybe even a month now. The WiFi just keeps dropping out, I get orange lights on 'internet' and 'voice' and it takes a couple of minutes to correct itself. I've tried resetting the router, it doesn't make a difference. It happens a couple of times a day. Nothing ever shows when I check on connection on the sky app.

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: WiFi dropping several times per day for weeks

Posted by a Sky employee

Hi @LB35 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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