24 Jan 2025 06:38 PM
Router model number: SR203
I keep having this problem, for weeks, maybe even a month now. The WiFi just keeps dropping out, I get orange lights on 'internet' and 'voice' and it takes a couple of minutes to correct itself. I've tried resetting the router, it doesn't make a difference. It happens a couple of times a day. Nothing ever shows when I check on connection on the sky app.
26 Jan 2025 11:19 AM
Posted by a Sky employeeHi @LB35
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
No problem. Browse or search to find help, or start a new discussion on Community.
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