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Discussion topic: WiFi down for last 2 days at night till the morning

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This message was authored by Winnie35 This message was authored by: Winnie35

WiFi down for last 2 days at night till the morning

WiFi hasn't been working for the past 2 days after 9:30pm till the morning in the DA5 area. Is anyone else experiencing the same issue or know what's wrong?


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: WiFi down for last 2 days at night till the morning

Posted by a Superuser, not a Sky employee. Find out more

@Whoulookingat 

At the time of night you've posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open in the morning give Sky a call to report it.

 

@Winnie35 

2130 seems a bit early for maintenance. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Whoulookingat This message was authored by: Whoulookingat

Re: WiFi down for last 2 days at night till the morning

Mines gone off tonight half way througha film 1 night off and spent messing with routers! M43 area 

This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: WiFi down for last 2 days at night till the morning

Posted by a Superuser, not a Sky employee. Find out more

@Whoulookingat 

At the time of night you've posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open in the morning give Sky a call to report it.

 

@Winnie35 

2130 seems a bit early for maintenance. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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