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This discussion topic has been answered Discussion topic: WiFi down for last 2 days at night till the morning

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Message posted on ‎26 Jul 2024 12:22 AM

WiFi down for last 2 days at night till the morning

WiFi hasn't been working for the past 2 days after 9:30pm till the morning in the DA5 area. Is anyone else experiencing the same issue or know what's wrong?

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Avatar for Daniel0210
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Message posted on ‎26 Jul 2024 05:05 AM

Re: WiFi down for last 2 days at night till the morning

Posted by a Superuser, not a Sky employee. Find out more

@Whoulookingat 

At the time of night you've posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open in the morning give Sky a call to report it.

 

@Winnie35 

2130 seems a bit early for maintenance. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Message posted on ‎26 Jul 2024 01:44 AM

Re: WiFi down for last 2 days at night till the morning

Mines gone off tonight half way througha film 1 night off and spent messing with routers! M43 area 

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This message was authored by: Daniel0210 Answer

Message posted on ‎26 Jul 2024 05:05 AM

Re: WiFi down for last 2 days at night till the morning

Posted by a Superuser, not a Sky employee. Find out more

@Whoulookingat 

At the time of night you've posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open in the morning give Sky a call to report it.

 

@Winnie35 

2130 seems a bit early for maintenance. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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