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Discussion topic: WiFi dodgy since trying to change password

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This message was authored by: LizB

WiFi dodgy since trying to change password

Yesterday I tried to change our WiFi password to something more memorable, using the IP address. It didn't work - when I entered the username and password the empty boxes just reappeared and I got an unauthorised message.

 

Since then, even tho the signal and connection look strong, I have had problems downloading images and vids from WhatsApp and insta, and the x box won't connect to the Epic server for Fortnite. 

usually have multiple devices with no issues - Xbox, switch, I pad and a couple of phones. All devices are affected today.


I've reset the router and forgotten the network on all devices and reconnected - not helped.

 

any help very gratefully received - my son has a pal over today and they are desperate to play Xbox together!!

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This message was authored by: JimM1

Re: WiFi dodgy since trying to change password

@LizB What way are you doing the reset on the sky Hub! and what exact method and steps are you doing!

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