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Discussion topic: WiFi disconnecting up to five times a day

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This message was authored by: LC50

WiFi disconnecting up to five times a day

Hi

 

I am paying for the best broadband gaht I can with yourselves but Netflix and sky cinema are regularly disconnecting .  

I am now considering moving over to BT as I can't even watch a film end to end.

 

Lisa 

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This message was authored by: SKY1992bf

Re: WiFi disconnecting up to five times a day

Posted by a Superuser, not a Sky employee. Find out more

@LC50  where's your router in proximity to the device your watching on, has the distance maybe an issue, do you have any WiFi extenders setup


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my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
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This message was authored by: LC50

Re: WiFi disconnecting up to five times a day

Thanks.  The router is on the other side of the room.  Mobile devices don't stay connected either , it's very sporadic.

 

i am thinking of switching as it's so bad.

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