0

Discussion topic: WiFi connection poor following Full Fibre upgrade

Reply
Avatar for Ian238
Level 1 icon
What's this?
This message was authored by: Ian238

Message posted on ‎02 Dec 2024 11:43 AM

WiFi connection poor following Full Fibre upgrade

Since upgrading to Full Fibre the WiFi connection to further parts of the house is poor, despite having a Sky mini TV box. Occasionally my device can't even see the hub, but when it can the signal is very low.

Report post
Post 1 of 3
275 Views
0 Likes
Reply
Reply

All Replies

Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎02 Dec 2024 11:54 AM

Re: WiFi connection poor following Full Fibre upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Ian238 

 

If you are now using a white Max Hub, the Q television boxes will not be acting as wireless hotspots by default.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 3
263 Views
0 Likes
Reply
Avatar for Ian238
Level 1 icon
What's this?
Topic Author
This message was authored by: Ian238

Message posted on ‎03 Dec 2024 04:15 PM

Re: WiFi connection poor following Full Fibre upgrade

Thanks for the comment. I have phoned Sky for a new booster.

Report post
Post 3 of 3
235 Views
0 Likes
Reply
Reply