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Discussion topic: WiFi check shows good but no internet

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Avatar for Lou132
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This message was authored by: Lou132

Message posted on ‎26 Dec 2024 02:55 AM

WiFi check shows good but no internet

Hi the wifi check on you website shows good but no connection on tv and phones

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Avatar for Cb681
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This message was authored by: Cb681

Message posted on ‎26 Dec 2024 06:08 AM

Re: WiFi check shows good but no internet

Same here in Surrey all day yesterday and still no connection

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This message was authored by: Chrisee

Message posted on ‎26 Dec 2024 07:51 AM

Re: WiFi check shows good but no internet

Posted by a Superuser, not a Sky employee. Find out more

@Cb681 & @Lou132 if the connection checker in the My Sky app run over a mobile connection is still notvtelling you Sky are aware of an issue call Sky when their lines open at 9am so they can get the issue looked into when Openreach are working on Friday.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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