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Discussion topic: WiFi and Samsung S24 Ultra

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This message was authored by: Dickie2

WiFi and Samsung S24 Ultra

I have just got the new Samsung S24...and for some reason it takes some of my apps to open/load whilst on my WiFi at home. They do eventually open, but after like a couple of minutes. I've got plenty of storage on the phone, I've cleared cache etc. When I turn the WiFi off, and use data the apps open immediately with no problems. The confusing thing though, my other devices in the home like my TV which are connected to the WiFi has no issues...apps open immediately. Any help? Thanks.
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This message was authored by: Chrisee

Re: WiFi and Samsung S24 Ultra

Posted by a Superuser, not a Sky employee. Find out more

@Dickie2 see if adding a public DNS server to the phone's network settings for the Sky connection helps several free ones which are fast I use Goohle's on 8.8.8.8 and 8.8.4.4

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: MrOppa

Re: WiFi and Samsung S24 Ultra

Changed mine from randomised mac to phone mac and started working straight away.

This message was authored by: Nolando

Re: WiFi and Samsung S24 Ultra

Changing from Randomised MAC to Phone MAC finally fixed mine. 

This message was authored by: Pie+man

Re: WiFi and Samsung S24 Ultra

Did you solve this? I'm having exactly the same issues 

This message was authored by: cuke

Re: WiFi and Samsung S24 Ultra

Strange as my new s24 ultra is working fine with randomised mac with no dns changes...

This message was authored by: Higgo

Re: WiFi and Samsung S24 Ultra

I have the same annoying issue, it's known to samsung too. I thought it was something to do with it swapping from one band to another on the WiFi and also something to do with the IPV6, but could be wrong.  

This message was authored by: Steven220588

Re: WiFi and Samsung S24 Ultra

I logged onto my Sky router (user - sky password - admin) when putting the IP address in the search bar in the web browser...

Once in, I changed the settings to 2.4ghz instead of 5ghz.... This worked perfectly for me, and even seems to have sped up some online features too. Has been working now for a week, no issues. Need help about the settings, there are plenty of videos online or contact sky for IT support 👍

This message was authored by: Higgo

Re: WiFi and Samsung S24 Ultra

Thanks for the response. I also seemed to of solved it. I have moved the sky booster much further away from the router. My issue seemed to be there being conflicts between it trying to connect to the booster or the router, even with the same SSID, which obviously confused the data handling (or something technical inside). I've havr both 2.4 and 5g switched on with no issues at all since. 

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