15 Feb 2024 09:11 PM
Posted by a Superuser, not a Sky employee. Find out more@samclark24 see here https://www.tp-link.com/uk/support/faq/1842/
11 Apr 2024 09:56 AM
I have a very similar issue going on but my issue is not extending wifi (although that is also needed) its more being able to see the traffic on the LAN. I work from home and do a lot of video calls per day and when the children come home from school they start gaming or watching movies on tablets/fire sticks and so on or even when they are at school the gaming consoles sometimes update during the day so when they get home its ready to use but this is killing my bandwidth.
I have Deco M5s, I have Sky broadband, I cannot modem into sky router, sky router into M5 disc and then have the Sky router dishing our IPs as the DHCP server and then put the M5 is AP mode, I want to force everything to go through the Decos, but to do this I need to disable wifi on the sky router so then everything will register to the decos but when I disable the wifi on the router the Sky Q mini box doesnt work.
I have literally tried everything. The only thing I can think of is the decos use another authentication method not compatible with the Sky Q boxes?
08 Sep 2024 02:42 PM
It is my understanding that the mini boxes can only connect to the sky q box via the WiFi generated by the q box.
I also have a netgear router which the q box is connected to via ethernet. I also have TP LINK DECO 9 mesh network with the main Deco hub also connected to the netgear router
I have tried many ways to connect the mini boxes other than by using the sky q main box but failed every time. If I try to connect the main q box to the deco main node (it has two ethernet ports) completely lose sky....
I just can't win!
Any advice is mu h appreciated.
10 Sep 2024 10:19 AM
Posted by a Superuser, not a Sky employee. Find out moreA Sky Q Mini box will only connect via ethernet or via WiFi to another Sky Q product. It wont connect to a 3rd party router.
Also the reason you lose Sky completely when you connect your main Q box via ethernet to deco is because it sounds like you currently have 3 different routers running on your network. This is not ideal and they are likely all using different IP address spaces which wont allow communication across them. You need to get access points or use your Netgear & Deco systems in AP mode.
16 Nov 2024 04:54 PM
Hi @jamesn123 apart the asus xt9 what other mesh systems can do this and authenticate dhcp option 61? is there a specific list of devices you could kindly guide me to?
19 Nov 2024 10:37 AM
Posted by a Superuser, not a Sky employee. Find out moreI don't have a list no, almost any Asus router, most Netgear & TP-Link can authenticate. Additionally most lines now can use IPv6 PD to authenticate which is even more widely supported on routers so you'd struggle to go wrong.
20 Nov 2024 12:26 PM
so i ended up buying a pair asus xt8, using one as the main router and second node as an access point.
No dhcp options or ipv6 options needed to be changed, simply plugged directly to the ONT and is working amazing and covering the whole house!
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion