06 Jun 2024 07:13 AM - last edited: 06 Jun 2024 08:58 AM by KevNewMedia
Wifi parental control settings has vanished off my app this morning - any ideas how to get it back please?
Moderator note: subject of thread updated to better reflect the conversation
06 Jun 2024 10:39 AM
Posted by a Superuser, not a Sky employee. Find out more@KevNewMedia all back working properly.
06 Jun 2024 07:36 AM
Posted by a Superuser, not a Sky employee. Find out more@Stacey441 try loging out and closing the app then try again if the controls dont come back hive Sky a call.
06 Jun 2024 07:49 AM
06 Jun 2024 08:13 AM
Posted by a Superuser, not a Sky employee. Find out more@AnnaWS looks like Sky have an issue as other people are reporting similar issues and my own app is misbehaving. I have posted in a closed forum alerting our Sky contacts hopefully they will sort the problem quickly.
06 Jun 2024 08:19 AM
Thank you, I did try that but it didn't work. I will have to call sky later if I get a chance.
06 Jun 2024 08:22 AM
Posted by a Superuser, not a Sky employee. Find out more@Stacey441 since posting I have seen other posts reporting the same and my own app is not showing any WifiMax settings so it looks like Sky have a problem. I have alreted the forum manager so he can find out what is wrong.
06 Jun 2024 08:42 AM
Came here looking for answers to this exact issue, glad I'm not alone!
06 Jun 2024 10:12 AM - last edited: 06 Jun 2024 10:18 AM
Posted by a Sky employeeHi Everyone
Thank you for bringing this to our attention and thanks for tagging me @Chrisee
Our support teams advise this issue should now be resolved. Can I ask you to try and log out of the app and back in, and let me know how you get on?
06 Jun 2024 10:39 AM
Posted by a Superuser, not a Sky employee. Find out more@KevNewMedia all back working properly.
06 Jun 2024 10:53 AM
Posted by a Sky employeeGrand, thanks for confirming @Chrisee
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