WiFi Max Hub router settings

[iamnotthespy]

so ive just got the WiFi Max hub, now when i got to 192.168.0.1 to change router name and password, i get all the information i need however if i recall i was able to change settings via this but it sells me to download the My Sky App on my phone which i have, when i go on the app there is nothing to see about changing my routers name and password? 

can any one advise me where i need to go on the My Sky App to change the router settings please? 

[TimmyBGood]

@iamnotthespy 

https://www.sky.com/help/articles/change-wifi-max-hub-settings 

[iamnotthespy]

i got nothing up besides broadband sheild, talk sheild, internet security, sky go and TV product settings :s 

[TimmyBGood]

@iamnotthespy 

I think that would suggest your login to the My Sky app has not been associated with the Max service.

[DrSlippers]

I have the same issue. I managed to get it to show, changed my Router name and password, now it's reset itself back to default and I can't get the setting to re-appear on the My Sky App 

[Dave171]

Hi, I have just upgraded my sky router to the sky Max router.

On the MySky App i do not have any settings to be able to confrigure my router.

Can anyone advise if this is still an ongoing issue with the App

[TimmyBGood]

---

@Dave171 wrote:

Can anyone advise if this is still an ongoing issue with the App

---

There still appears to be a delay in the My Sky app populating with the necessary tabs, yes.

[Dave171]

@TimmyBGood thanks for the reply.

so Sky are charging extra for a new router that you actually can't use fully.

No parental controls, unable to cahnge password, unable to change network name........

[DrSlippers]

I just looked on the MySky app today and it seems you can now change the username and password for the router 

[Gallabrix]

I have had the same issue today, however I found if I logged out of the My Sky app and then back in again, the missing setting appeared.