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Discussion topic: WiFI Drop Out in some rooms

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This message was authored by: Fairways

WiFI Drop Out in some rooms

I have recently switched from EE to Sky Broadband and I don't think my hub is in the best position but I'm unable to move due to where the openreach box is?

I can't get speaking to anyone and the help just sends me round in circles

 

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This message was authored by: jamesn123

Re: WiFI Drop Out in some rooms

Posted by a Superuser, not a Sky employee. Find out more

Hi @Fairways 

Has the location changed from EE to Sky or is the Sky hub in the same location?

If you did want to move the hub you could get yourself a longer ethernet cable to run from the ONT box to your hub. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Fairways

Re: WiFI Drop Out in some rooms

Thanks. Thought of that but the cable route would be very difficult involving going up into the roof space and back down again. 
I have opted to get an extender pod and see how that goes. 

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