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Discussion topic: Wi fi not reaching around the house. I need boosters

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This message was authored by _Banjoman This message was authored by: _Banjoman

Wi fi not reaching around the house. I need boosters

Wi fi not reaching around the house. I need boosters Please

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Wi fi not reaching around the house. I need boosters

Posted by a Superuser, not a Sky employee. Find out more

@_Banjoman Sky only supply boosters to customers who buy ab add-on like Sky WiFi Max which can supply up to 3 to getvtgecminimum speed in every room see https://www.sky.com/help/articles/sky-wifi-max or you can buy and use your own wifi equipment.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
_Banjoman
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This message was authored by _Banjoman This message was authored by: _Banjoman

Re: Wi fi not reaching around the house. I need boosters

I have sky Wi fi max. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Wi fi not reaching around the house. I need boosters

Posted by a Superuser, not a Sky employee. Find out more

@_Banjoman 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these. 

 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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