07 Feb 2025 06:20 PM
Wi fi not reaching around the house. I need boosters Please
07 Feb 2025 06:43 PM
Posted by a Superuser, not a Sky employee. Find out more@_Banjoman Sky only supply boosters to customers who buy ab add-on like Sky WiFi Max which can supply up to 3 to getvtgecminimum speed in every room see https://www.sky.com/help/articles/sky-wifi-max or you can buy and use your own wifi equipment.
08 Feb 2025 07:58 AM
I have sky Wi fi max.
08 Feb 2025 08:28 AM
Posted by a Superuser, not a Sky employee. Find out more
Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these.
Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.
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