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Discussion topic: Wi-Fi strength is weak at one end of the house

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This message was authored by beckie123 This message was authored by: beckie123

Wi-Fi strength is weak at one end of the house

Our wifi signal strength is great upstairs and for part of downstairs but the signs is struggling to reach our living room

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Wi-Fi strength is weak at one end of the house

Posted by a Superuser, not a Sky employee. Find out more

@beckie123 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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