Wi-Fi not connecting to any devices - mobile/tablets but all lights on router as normal

[Sarah289]

Wi-Fi not connecting on phone or tablets. Keeps saying it's Connecting but then nothing happens. All lights on router normal, done Service Checker & says all working. Tried 'Forget Network' & and restart that way but not working. TV is working as normal as usually if we have problems with Internet, it knocks TV out too.

[Tori.lewis · Accepted solution]

We are having the same problem too our glass tv is working fine but phones, xbox's, pc and orther tvs not connecting? 😭

[RachelBres]

Same, and my son is definitely going to kill me soon 😞

[Sarah289]

Thanks for replies everyone. I reset my router & it all works fine again now

[Steve-yo25]

Router worked fine until 2 weeks ok and 2 tv pucks works as well BUT been trying to connect back up to my Hive heating system and my printer and my blink doorbell and even my alexa.

i have tried uplugging router and plugging back in many times and have been tryig to get the heating hub which had to connect to the router working without success. Hive even sent me a new updated HUB which does wi fi but although i did connect once it soon closed 

HELP PLEAS