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Discussion topic: Wi-Fi isn’t working. Always intermittent but isn’t working at all now
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This message was authored by: Mduncan
Message posted on 27 Sep 2024 01:05 PM
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Wi-Fi isn’t working. Always intermittent but isn’t working at all now
Wi-Fi isn’t working. Always intermittent but isn’t working at all now
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 27 Sep 2024 02:11 PM
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Re: Wi-Fi isn’t working. Always intermittent but isn’t working at all now
@Mduncan Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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