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Discussion topic: Wi Fi in the Kids bedroom isn't good.

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This message was authored by KatieB674 This message was authored by: KatieB674

Wi Fi in the Kids bedroom isn't good.

How do I improve the WiFi in the Kids bedroom? I was able to order a booster in a previous house but can't seem to find out how to do that. Even my TV seems to have trouble when connected , slow to load etc. I live right on the Thames ans it's pretty windy around here, a lot of the time. Could that be an issue? It's getting frustrating now
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Wi Fi in the Kids bedroom isn't good.

Posted by a Superuser, not a Sky employee. Find out more

@KatieB674 

 

Wind has no effect on WiFi, and shouldn't cause broadband speed to drop unless it's disrupting dodgy joints in pole-mounted copper 'phone' cabling.

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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