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Discussion topic: Wi-Fi drops then back on for 5-10 minutes then drops

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This message was authored by: Jacko99200

Message posted on ‎19 Nov 2024 12:58 AM

Wi-Fi drops then back on for 5-10 minutes then drops

Basically as the title says it's pretty unusable at the moment I've unplugged it a few times tried troubleshooting nothing anyone else having the same issue atm 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎19 Nov 2024 06:54 AM

Re: Wi-Fi drops then back on for 5-10 minutes then drops

Posted by a Superuser, not a Sky employee. Find out more

@Jacko99200 What is happening to the lights on your hub see https://www.sky.com/help/articles/hub-lights-explained-start when you lose connection. If the connection is dropping and reconnecting it points to a fault on your line which needs reporting to Sky so they can get it fixed.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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