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Discussion topic: Wi-Fi dropping out or not connecting but checker says fine.
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This message was authored by: Sal26
Message posted on 08 Apr 2025 05:19 PM
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Wi-Fi dropping out or not connecting but checker says fine.
Full fiber to the door Wi-Fi suddenly dropped after working fine for weeks. I go to checker on the app and it says everything fine but I have no Wi-Fi and have to use the app with my mobile data. The Wi-Fi logo on my phone flashes on for a second then goes off again. White light is on my hub so appears normal and green lights on my fibre box. Any suggestions? Thanks
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This message was authored by: peter-marlow+1966
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Apr 2025 05:55 PM
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Re: Wi-Fi dropping out or not connecting but checker says fine.
I would suggest you give sky a ring and get them to do a test from their end, it could be a problem on the line, or the hub itself or you may need a wifi booster
P c marlow
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