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Discussion topic: Wi-Fi dropping out and non existent in parts of house

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This message was authored by DoubleG83 This message was authored by: DoubleG83

Wi-Fi dropping out and non existent in parts of house

Hello, we are experiencing issues with wifi constantly dropping in/out in parts of the house. I think we need another booster as it is a very big house. Certain parts are fine and we experience decent speeds, it's just the other side where it does drop off consistently and struggles to reconnect. 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Wi-Fi dropping out and non existent in parts of house

Posted by a Superuser, not a Sky employee. Find out more

@DoubleG83 Sky only provide one booster to customers with the Broadband Boost bundle but have been known to supply more to Sky Q customers whose TV boxes lose connection. The Sky Wifi Max bundle comes with up to 3 pod extenders if an engineer agrees they are needed.

 

However myself and lots of other customers have bought our own whole home wifi solutions which we use instread of Sky's wifi. Boosters have their place but a proper mesh solution is far better.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
DoubleG83
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This message was authored by DoubleG83 This message was authored by: DoubleG83

Re: Wi-Fi dropping out and non existent in parts of house

Thank you. What sort of boosters have you purchased? 

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