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Discussion topic: Wi Fi dropping on ring door bell & telephone

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This message was authored by: Larry3007

Wi Fi dropping on ring door bell & telephone

We have recently changed to the sky max fibre and since this our ring doorbell & telephone line keep dropping the wi fi. We didn't have this issue on our old package. I have restarted everything numerous times but to no avail 

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This message was authored by: JimM1

Re: Wi Fi dropping on ring door bell & telephone

@Larry3007 Run the diagnostic to see if there are any problems on your line!

 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

 

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