Wi-Fi doesn’t to cover hole of house

[Jdimmock]

I pay for full fiber and the extra as we stay in a large property and need it to cover hole house. It does not! We get good coverage in the living room where box is connected and in the hallway, snug and kitchen. We get very little coverage in the conservatory. 1 bar and as soon as we try to watch anything on the tablet it just constantly buffers. Two people anot use the internet at the same time. This is the same in our upstairs bedrooms and no coverage at all on the top floor

[Highlinder]

@Jdimmock  black or white router from Sky?

[TimmyBGood]

@Jdimmock 

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.