Wi-Fi connection upstairs not connecting to smart tv and PlayStation 5

[Beckyjade25]

Got new fast fibre broadband today and it's saying Wi-Fi too weak in bedrooms upstairs to connect to smart tv for Netflix and PlayStation 5. Never had this issue before with other router. 

[Addie15]

Hi there, @Beckyjade25. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.