Discussion topic: Why no WiFi again
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Message posted on 07 Oct 2025 08:57 PM
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Why no WiFi again
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Message posted on 07 Oct 2025 09:29 PM
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Re: Why no WiFi again
https://www.sky.com/help/articles/auto-compensation
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 07 Oct 2025 09:48 PM
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Re: Why no WiFi again
@FedupfromBW wrote:
Please can you fix this so it works consistently.
You are not talking to Sky here as this is a community where customers help each other so try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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