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Discussion topic: Why has my broadband go live date been put back

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This message was authored by steve200790 This message was authored by: steve200790

Why has my broadband go live date been put back

Go live was today now it is late February 

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This message was authored by GD1 This message was authored by: GD1

Re: Why has my broadband go live date been put back

Posted by a Superuser, not a Sky employee. Find out more

@steve200790  I'm afraid as fellow customer we won't know the real reason, you would need to speak to Sky for any updates.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Why has my broadband go live date been put back

Posted by a Superuser, not a Sky employee. Find out more

@steve200790 

 

Particularly for FTTP provisioning, delays and rescheduling are quite common, particularly in areas with a shortage of Openreach resources.

 

Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

 

It's the table and the two text lines below it which are most useful.


Remove any personal information (such as the address itself) if you post an image.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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