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Discussion topic: Why does virgin have full fibre here but sky does not?

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This message was authored by Fletchington This message was authored by: Fletchington

Why does virgin have full fibre here but sky does not?

As the subject says, Virgin 1GB Fibre has been available at my address for around a year now, but SKY Full Fibre is still not showing as avialble to me.

Anyone know who / how I can check to get a reason for the delay and/or a timeline for the rollout?

If it's going to be another year it feels like I may as well switch to virgin now.


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Why does virgin have full fibre here but sky does not?

Posted by a Superuser, not a Sky employee. Find out more

@Fletchington 

 

Sky didn't have presence at our exchange for several years after Openreach put in the optical cabling and BT started offering FTTP.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Why does virgin have full fibre here but sky does not?

Posted by a Superuser, not a Sky employee. Find out more

@Fletchington 

Basically Openreach haven't reached you yet. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Fletchington
Topic Author
This message was authored by Fletchington This message was authored by: Fletchington

Re: Why does virgin have full fibre here but sky does not?

Fletchington_0-1729161211118.png

FTTP is available and a new ONT may be ordered.

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Why does virgin have full fibre here but sky does not?

Posted by a Superuser, not a Sky employee. Find out more

@Fletchington 

Do you know how long full fibre has been available at your address though? Note it will be different to Virgin as they run their own cables. 

I ask this because Sky's database lags a few weeks behind when it comes to availability. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Fletchington
Topic Author
This message was authored by Fletchington This message was authored by: Fletchington

Re: Why does virgin have full fibre here but sky does not?

Ah, I had not realised that Virgina and Sky used different cables.

Openreach completed the local works well over a year ago.

I suspect there must be a delay with the hardware in the exchange. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Why does virgin have full fibre here but sky does not?

Posted by a Superuser, not a Sky employee. Find out more

@Fletchington 

 

Sky didn't have presence at our exchange for several years after Openreach put in the optical cabling and BT started offering FTTP.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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